Exchange & Refund Policy
Only "Ready to Ship" jewelry ships in 1 - 2 business days.
All our products are all handmade from scratch from the moment you place the order, hence; Please allow TWO WEEKS for production of the rest of the jewelry in our store.
If you need your item delivered SOONER, please contact us before placing the order, so we can confirm if we can manufacture it in a rush manner.
ETA (Estimated Delivery of Arrival) is calculated by adding production time to shipping time.
- - Let us know within 7 days of delivery if you want refund or exchange
- - Ship product back in it's original condition within 30 days after receiving it
- - 100% refund (less shipping) will post back in 10 business days to your original payment account (after we receive the product)
- - Let us know on the same day
- - 100% refund (including shipping) will post back on the same day back to your original payment account
- - 100% refund (including shipping) will post back to your original payment account in 10 business days (after we heard from you)
- - We will not be able to refund, but promise, we will seek for options to find a way to keep you happy. We have unlimited chances to correspond back an forth and hope this will never happen:)